Sally Edwards
28.10.2024
STILL TAKING ORDERS DESPITE BEING CLOSED - ALSO HAS FOR SALE SIGN ON FRONT SO LOOKS LIKE CLOSED DOWN. REPORTED TO MY BANK AS FRAUD AS TOOK MONEY FROM ONLINE ORDER.
EDITED - I have seen your response, perhaps you should have explained that when you answered the phone instead of asking who i was before putting the phone down on me when I asked about my order !!!!!!!!!!!!!
Bec Jayne
20.10.2024
Had a chicken shashlik tonight and it was beautiful. Master chefs. Thank you.
Tegan Thomas
23.09.2024
Food was oily and portions were smaller compared to other indian in the area but the price was higher. The quality wasn't there sadly for the price point, honestly disappointing
Chris Curtis
31.08.2024
Ordered a delivery to north dock in Llanelli
Food came and was wrong and missing an item which left a family member without food.
Rang them up and all I had was rubbish saying they sent it back out but was no answer. Nonsense.
Meal ruined. Don’t eat here simple. Customer service awful. Have the money I paid for no food.
It’s fine. Social media will know now how you treat your paying customers.
Nasima Aktar
26.08.2024
Great service and food! I really enjoyed my take away and enjoyed the service. Also it is Halal too!! Food had good flavour and can definitely say it was a tasty biryani!
Highly recommend!
Gemma BadhamEvans
18.05.2024
Mediocre food, lacked flavour, quite watery, not much meat. Wrong curry given. Arrived promptly and warm, but something was forgotten from the order. I wouldn’t use again.
Gemma Sugden
24.03.2024
So disappointed.. went today for my husbands bithday meal... place was cold and uncomfortable. Some foods were cold. Chips had clearly been there a while. Rice was hard. Needed to wait for chicken tikka to be cooked. They did however cook fresh chips.. soft drinks only served. At the end of our meal we were told no card payments accepted, we then needed to drive to a cash machine. (Nothing was said prior to our meal). I will not be going back there...
Su Hedge
09.03.2024
Amazing food and not greasy...efficient service when delivered home....Best packaging aswell...thanks masala llanelli
Riley Harper
03.12.2023
My order was an hour late and needed to be reheated. I also found a very long strand of hair in my food which meant it was unsafe to eat and had to throw it away. They also forgot an item of my order. Very disappointed as we have ordered before and had no problems, but now will not be ordering from here again.
Nathan Loosemore
30.10.2023
Food was ten minutes late for collection and there was no front of house service. I had to go into the kitchen to let them know I was there and the poor chef looked confused as to why I was bothering them in the kitchen which is understandable. He probably expected front of house to help but there was no one there. Shashlik was overcooked, very black and burnt. It had one little slice of green pepper and one lonely small cap mushroom. The tomato in it was black as it was so burnt. The chips were not fresh. The saag was ok. I've had worse but nowhere near the usual standard of curry I expect. Vegetable rice was decent. I was a new customer and thought I'd give this place a go as mixed reviews. I can see why people complain about the service and the food just didn't amaze me enough to go back.
Ben Adkins
15.10.2023
Booked a table in the evening. Got there and they said the restaurant was closed and we will have to go back another time. Would've been nice to have a phone call making us aware it was closed before travelling there!
Karen Simon
07.10.2023
Take away. Told be ready in 25 minutes. Left it 35 minutes. Waited for over an hour for food. Awful service.
Uzma Kauser
03.09.2023
We was here for a holiday weekend break and came to masala both nights amazing food and service owner was lovely x
wp
14.08.2023
Fantastic Sunday buffet with plenty of choice. Also have had a number of take aways and never had a bad meal.
Kelly Bateman
08.08.2023
One of thre best!
Service and food, great value!
Sadiya Begum
18.05.2023
Absolutely LOVED the lamb chops and already craving more! The prawn puri is a must, especially with the spring onion naan 🤤
Byron Davies
14.05.2023
Ordered food 5 for 7 30 comes 8 o clock and it was that bad my dogs wouldn't even eat it comple waste of money never again reheated about 6 times just to make sure they had the rubber taste just right
Dafydd Evans
30.04.2023
Great value Sunday buffet. Plenty of selection. Clean presentable and very tasty.
Emma Wheatland
29.04.2023
Not busy ,
john evans
09.04.2023
Excellent
Phill Howells
11.03.2023
My usual takeaway, but tonight it was over 1 hour late and stone cold. Flavour was good as usual but disappointing!
Suzan davies
10.02.2023
we have been here several times and the food has always been good and the price. Recently we went again 6 of us and we were charged £40 more than the menu price. when we queried this we were told the prices on the menu were out of date, and we need to pay up, we wont be going there again, very disappointed with them.
Bahar Chowdhury
29.10.2022
Excellent dine in experience. We really enjoyed our tailored meal. I recommend trying the special chicken chat / lamb tikka starter (not on menu). Butter chicken/ makhani ask for it to be slightly spiced and garlic cheese nan.
Chris Griffiths
02.10.2022
Ordered online at 6pm on a Saturday evening, was advised it would be delivered in half an hour. 1 hour later called to check on the progress to be told it would be at least half an hour again as they were waiting for the delivery driver. Said I would collect instead. Called to collect, demanded a refund of the delivery cost,and still waited half an hour for food. So finally sat down with food at about 7.45pm. Almost 2 hours after ordering! To top it off, food was overcooked, somewhat tasteless and the chips had definitely been reheated. Had many meals here in past, but no more. Was only 1 table in the restaurant too so weren't even busy. Absolutely terrible, avoid at all costs. Plenty of much nicer take aways in town.
Lydia Lloyd
12.09.2022
Ordered a delivery for Sunday evening ..supposed to have been 45 mins...after a hour and a half still no food...after a telephone call they said it was out for delivery....which it was not.....food turned up after a 2 and a half wait....only for my chicken tikka to be rock hard and over cooked...my chips luke warm and hard and no salad ....think they forgot about us and then just chucked food out at us no love and attention put into it....had deliveries from them for years but sadly not Any more....
Chris
18.04.2022
Masala happily made us curries not listed on the menu and delivered within the timeframe provided. The food was spot on too, so I would recommend
Jayne Thomas
20.03.2022
First time ordered after trying a few in the area. I must say I was so impressed. First takeaway that was able to fine the house. Bang on time and the food was absolutely delicious. Will definitely be back
Adam Snary
29.01.2022
Had a bit of a bad experience. Had it 2 hours after I ordered. The curry and everything was cold. Had to reheat it and didn't taste that great. I ordered one papadam and had half of one crumbled up into tiny pieces. I recommend making your own or different place. Not a good way to have Saturday night in.
colin cole
25.11.2021
Top class for curry here
sally hughes
08.11.2021
We called in last night and had an amazing meal. Excellent presentation and the flavours of each dish were heavenly.
In addition the service was wonderful....looking forward to the next visit
Evan Daniels
04.11.2021
Ordered a takeaway from here last week and the food was stunning, will visit for a sit down meal soon
PJ Cuddlybear
15.09.2021
Ordered a takeaway from Masala via Uber eats and I've got to say it was one of the worst takeaways I've ever had, so bad we actually binned it.
Ordered a chicken korma, chicken biryani and chips. The rice was actually crispy, like when you overheat it in the microwave The chips were cold and stale. So disappointed.
The one star was given for the delivery driver as he was polite and punctual.
I'd never order from Masala again nor would I recommend them.
Sally Pring
04.09.2021
Just had a very beautiful meal tastes really lovely. Well presented food and cooked to order fresh. Portion sizes good and presention nice. Wonderful service and reasonable priced will be going again soon.
Sian Davies
29.08.2021
Excellent food and service
